Privacy Policy

We take your privacy seriously and only use information about you to:

  • Provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order.
  • Respond to visitor inquiries and customer service questions.
  • Keep you up to date on new products, services, and offers if you join our email newsletter list.
  • Understand how our customers and visitors find and use our website.
  • And for other necessary business purposes.

We do not sell information about you. 

We will not send you marketing emails unless you give us permission to do so.

We do not engage in retargeting advertising.

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

This Privacy Policy describes how (the “Site” or “we” or “us”) collects, uses, and discloses your Personal Information to third parties when you visit or make a purchase from us.  In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Collecting and Sharing Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchase. We may also collect additional information if you contact us with inquiries, for customer support, or to join our email newsletter list. See the list below for more information about what Personal Information we collect and why. 

We may also share your Personal Information with third-party service providers to help us provide our services, fulfill our contract with you, and perform other business or marketing functions as described below.  

Additionally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. 
  • Disclosure for a business purpose: shared with our processor Shopify and Google. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:  We use Google Analytics for the purpose of understanding how visitors find and use our site.  You can read more about how Google uses your Personal Information here: can also opt-out of Google Analytics here:

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal information), email address, and phone number.  When you make a purchase, your credit card or PayPal information is encrypted through the Payment Card Industry Data Security Standard (PIC-DSS) and transmitted securely to PayPal, our payment gateway service.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processors Shopify, PayPal, and our other partners.  In general, third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide us.

Inquiries and Customer support information

  • Examples of Personal Information collected: name, email, shipping address.
  • Purpose of collection: to answer inquiries and provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Shared with Google, who provides our ‘contact us’ form.

Email marketing information

We take spam seriously and will only send marketing emails to you if you request to join our email newsletter list.  If you have joined our list, you may unsubscribe at any time by emailing us at with the word ‘Unsubscribe’ in the subject or body of the email.  

  • Examples of Personal Information collected: name, email address
  • Purpose of collection: to provide you with news and offers about Dr. Ni’s.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Shared with Shopify and our email partner Seguno.


The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at to request deletion.

European Union Residents and GDPR

Please note that we do not sell to addresses outside the United States.  However, if you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:


A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login information). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing sand persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, if you would like know what data we have about you (if any), if you would like to modify or delete that data, or to express any concerns you have, please contact us by e-mail at

Last updated: 11/12/2020